Full Service Expertise in One Premiere Company
NATIONAL SERVICES:
Network Engineering, Design, Project Management, Field Tech Installation
Who We Are
We are a privately held, women-owned technology company that empowers organizations to unleash their full potential through the design, installation and ongoing management of network solutions within the most complex business environments.
Through our innovative solutions, unwavering commitment to excellence, and dedication to deliver access to broadband, we strive to be a catalyst for positive transformation.
Extensive Suite Of End-To-End Services
Our Service Approach Extends Through Every Step of the Customer Lifecycle
1. Design
- Site surveys
- Audits
- BICSI-certified structured cabling
- Infrastructure design/network engineers
- Wire mapping
- Cabling infrastructure
2. Delivery
- Program/project management
- National installation/smart Hands
- Project rollouts
- Equipment procurement, staging, configuration
- National equipment deployment
- Break/fix
- Documentation/deliverables
3. Management
- 24×7 US-based help desk
- SLA management
- Network monitoring and management
- SD-WAN management
- Failover management
- Network analytics and reporting
Trusted By Industry-Leading Enterprises
Industry Expertise
Technology Partners
Leadership Team
Kim Warren
Chief Executive Officer
Pedigreed Founder & CEO of Pilot Services with a proven track record of network design and delivery successes spanning over two decades across the most complex business environments.
Michelle Boexley
Chief Growth Officer
Award-winning Founder, CEO & President of Von Technologies, recognized for over two decades of leadership, growth, and innovation in the telecommunications industry.
Carol Meinzer
Chief Financial Officer
Carol is responsible for all of the company’s financial functions, including accounting, audit, treasury, corporate finance, and investor relations. She also oversees and manages all human resources and facilities activities. Her career spans more than 30 years of varied experience in financial management, business leadership, and corporate strategy.
Dave Aubert
VP of Network Operations
Former Director of IT for Bekins Van Line with over two decades of experience in IT Management. Distinguished by a robust range of IT support roles including driving product innovation, enhancing service delivery, optimizing processes, and nurturing staff development.
Matt Spaulding
VP of Service Delivery
Thirty-year veteran of the telecommunications industry and former AT&T alum, offering a deep well of field operations and project management experience.
Jordan Morris
VP of Development
Former Founder of Crosswind Cloud Solutions, with more than 20 years of software and hardware development experience. Creator of the only Samsung-approved hospitality integration solution.
Rick Mueller
VP of Solutions to Leadership
Rick has specialized his interest in wireless technology for the last 30 years. He started his career working in the field doing site surveys and running cabling teams, then moved into management positions across various IT companies. These positions have focused on Operations, Infrastructure, and Wireless Networking to provide the solutions customers desire.
Work Highlights
Number of Locations: 50
Services:
- LAN
- Multi-path VPN
- SD-WAN
- Firewall
- UCaaS
- WiFi
- Failover
Number of Locations: 80
Services:
- LAN
- SD-WAN
- Firewall
- UCaaS
- WiFi
- Failover
- IP Cameras
Number of Locations: 500
Services:
- LAN
- SD-WAN
- UCaaS
- WiFi
- Failover
Number of Locations: 500
Services:
- Infrastructure as a Service
- Site remediation
- Failover
Project Spotlights
Installation
Network Installation
Customer: Hospitality
Duration: on-going
Locations: 2000+
Scope of work: Pre/Post Wireless Survey, Structured Cabling, WLAN Network Refresh
Customer: Hospitality
Duration: on-going
Locations: 2000+
Scope of work: Pre/Post Wireless Survey, Structured Cabling, WLAN Network Refresh
AP Installation
Customer: Senior Living
Duration: 30 days
Locations: 105 locations across the country
Scope of work: Upgrade and add 105 Fortinet firewalls for FortiCloud and take over the management of devices
Customer: Senior Living
Duration: 30 days
Locations: 105 locations across the country
Scope of work: Upgrade and add 105 Fortinet firewalls for FortiCloud and take over the management of devices
Network Installation
Customer: Automotive
Duration: 18 months
Locations: 1 1.5M distribution center
Scope of work: Survey, structured cabling, network refresh, security/surveillance
Customer: Automotive
Duration: 18 months
Locations: 1 1.5M distribution center
Scope of work: Survey, structured cabling, network refresh, security/surveillance
Decommission/Installation
Customer: Education
Duration: 5 Months
Locations: 78
Scope of work: Structured cabling, hardware refresh
Customer: Education
Duration: 5 Months
Locations: 78
Scope of work: Structured cabling, hardware refresh
Decommission/Installation
Customer: National Omnichannel Retailer
Duration: 16 weeks
Locations: 400 (2 visits/store)
Scope of work: Cash registers, Phones, Credit Card Terminals, Speakers, APs
Customer: National Omnichannel Retailer
Duration: 16 weeks
Locations: 400 (2 visits/store)
Scope of work: Cash registers, Phones, Credit Card Terminals, Speakers, APs
AP Installation
Customer: Logistics
Duration: 4 Weeks
Locations: 27 Distribution Centers
Scope of work: 790 APs
Customer: Logistics
Duration: 4 Weeks
Locations: 27 Distribution Centers
Scope of work: 790 APs
Structured Cabling
Customer: Hospitality
Duration: on-going
Locations: 2000+
Scope of work: Pre/Post Wireless Survey, Structured Cabling, WLAN Network Refresh
Duration: on-going
Locations: 2000+
Scope of work: Pre/Post Wireless Survey, Structured Cabling, WLAN Network Refresh
Network Upgrade
Customer: Education
Duration: 5 Months
Locations: 78
Scope of work: Structured cabling,
hardware refresh
Duration: 5 Months
Locations: 78
Scope of work: Structured cabling,
hardware refresh
Network Upgrade
Customer: Banking
Duration: 3 months
Locations: 25
Scope of work: WiFi Upgrade
Duration: 3 months
Locations: 25
Scope of work: WiFi Upgrade
Reliable Connections Start Here!
This is the beginning of a well-engineered partnership! Drop us a line here and let us know how PGT can support your company or reach out to us at sales@pilotgt.com | 888.361.6505.