Contact Center

Contact Center:

Our services at Von Technologies, LLC. are unique. We help clients define and execute customer interaction strategy.  We partner with our clients to share our expertise, to guide them towards developing the best solutions and processes possible, and to educate them about potential downfalls.

We wrap each of our projects with contact center best practices – practices that only come from being in the trenches.

Von Technologies transforms deep technical knowledge and business process expertise into high-value customer contact solutions. Informed by pre-sales customer engagement insights, our consultants, architects, and developers define and drive an efficient, customer-centric project approach that helps to complete business objectives.

Our project frameworks serve as a foundation for many project types, guiding the thinking, design, development, and execution of the project. While no two clients are the same, our frameworks enable us to define the scope of the project, identify and analyze common issues, and accelerate the realization of project goals.